Cookie Policy

This cookie policy explains which cookies and similar technologies (e.g., pixels, tags, local storage) are used on this website, for what purposes, and how you can manage your settings.

2. Legal Bases in the Netherlands

For cookies and device access, the following apply in the Netherlands in particular: • Article 11.7a Telecommunicatiewet (storing/reading information on your device), and • the GDPR (AVG) and the Dutch GDPR Implementation Act (UAVG) for processing personal data.

As a general rule: • Strictly necessary cookies may be used without consent where they are essential to provide a service you explicitly requested. • Analytics, marketing, and third-party/media cookies are generally set/read only after prior consent.

3. Controller

Mygenzy Mosae Forum 1C, 6211DW Maastricht, Netherlands Email: hello@mygenzy.com

4. What Are Cookies and Similar Technologies?

Cookies are small text files stored by your browser on your device.
Session cookies are usually deleted at the end of your session.
Persistent cookies remain on your device for a defined period.
Similar technologies include pixels/tags (e.g., conversion measurement) and local storage mechanisms.

Cookies may be first-party (set by our domain) or third-party (set by third parties).

We distinguish the following categories:

A) Necessary cookies

Purpose: Technical delivery of the website, security functions, basic settings (e.g., language), load balancing. Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) and, where applicable, the Dutch “strictly necessary” exception. Consent: Not required.

B) Preference/comfort cookies (if used)

Purpose: Remember certain settings (e.g., layout/options) to improve usability. Legal basis: Usually consent (Art. 6(1)(a) GDPR) unless strictly necessary. Consent: Usually required.

C) Statistics/analytics cookies

Purpose: Reach measurement, usage analysis, and optimization. Consent: Required (Art. 6(1)(a) GDPR in conjunction with Telecommunicatiewet). Services used: • Google Analytics (GA4) • Microsoft Clarity

D) Marketing/tracking cookies

Purpose: Measure and optimize ad campaigns (conversion tracking), remarketing/retargeting. Consent: Required (Art. 6(1)(a) GDPR in conjunction with Telecommunicatiewet). Services used: • Meta Pixel

E) External media / third-party content

Purpose: Display embedded content (e.g., videos, social posts). Consent: Generally required because loading often establishes a connection to third parties and may set cookies/identifiers. Services used: • Vimeo (video embeds) • Instagram (embeds)

6. Third-Country Transfers (outside the EEA)

The use of third-party providers may involve transfers to countries outside the EEA (e.g., USA). In these cases, transfers occur only in compliance with Art. 44 et seq. GDPR (e.g., Standard Contractual Clauses and, where required, additional measures).

On your first visit, you will see a cookie/consent banner. You can: • accept all non-essential categories, • choose categories individually, • reject non-essential categories.

Withdrawal: You can withdraw consent at any time with effect for the future by reopening cookie settings and changing your selection (e.g., via a “Cookie Settings” link in the footer or within the privacy policy).

Note: If you reject analytics/marketing/external media, some content (e.g., embedded videos/posts) may not function properly.

8. Browser Settings

Independently of the cookie banner, you can delete or block cookies in your browser. Please note this may limit website functionality. The procedure depends on your browser (e.g., Chrome, Safari, Firefox, Edge).

9. Storage Duration

Cookie lifetimes vary by category and provider: • Session cookies: until the browser is closed • Persistent cookies: until expiry or manual deletion For third-party services, lifetimes depend on their configurations.

We update this cookie policy whenever technologies, services, or legal requirements change.

11. Contact and Complaints

For questions about cookies and privacy, contact hello@mygenzy.com. You also have the right to lodge a complaint with the Dutch supervisory authority Autoriteit Persoonsgegevens.